The Blennerhassett Hotel 800.262.2536
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Careers

Thank you for your interest in joining our team! 
There are many employment opportunities at The Blennerhassett Hotel.

 

Front of the House

Start your day with warm hellos. Welcome and assist our guests at our hotel. We have many positions that offer the opportunity to interact with guests and develop your hospitality skills, including:

  • Bellman
  • Front Desk
  • Restaurant
  • Lounge
     

Heart of the House

From making beds to making dinners, teamwork is more than what we do, it’s why we come to work. Jobs in the heart of the house include:

  • Maintenance
  • Kitchen
  • Housekeeping
  • Security
  • Information Technology
     

Hotel Management

At The Blennerhassett, leadership means knowing everyone by their first name. Whether you’re a seasoned professional, entering the job market for the first time, or returning to the workforce, examples of leadership positions in our hotels include:

  • General Manager
  • Director of Operations
  • Human Resources Manager
  • Director of Food & Beverage
  • Controller
  • Director of Sales

 

Current Opportunities

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Guest Services Manager
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The Guest Services Manager is responsible for monitoring the daily operational performance of the front office and retail staff; ensuring to the hotel’s superior standards of service and its commitment to excellence. The Guest Services Manager serves as a role model for hourly associates and as a support person for the Director of Hotel Operations.
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The characteristics of the Guest Services Manager must include:
• A strong desire to serve all Guests; including interaction to solve problems with both the guests and companies well-being in mind.
• Strong coaching skills that effectively guide staff in meeting the needs of our Guests and fulfilling company standards
• Strong training skills that produce, maintain, and motivate multi-tasking individuals that create a strong cohesive team.
• Patience and the ability to remain calm under pressure.
• Strong communication skills, both verbal and written.
• Proficient knowledge of computers and internet.
• A friendly, approachable personality.
• Proficient mathematical skills with the ability to understand and manage department budgets.
• Flexibility in work schedule with commitment to being on-call

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Job duties and responsibilities include:
• Help to manage room inventory to maximize occupancy, ADR and RevPar
• Communicate with staff of all upcoming events and specials and establish operating procedures to ensure guest satisfaction
• Maintain staff schedules to maximize proficiencies and expand training
• Manage operating and re4tail inventories and make necessary purchases
• Perform routine appraisals and/or counseling sessions of the GSR and Retail staff.
• Help with the month-end/year-end closing procedures pertaining to inventory and expenses.
• Review the operational needs of the day; ensuring staff is completing necessary tasks
• Review guest arrivals and departures and ensure special needs and VIP status are performed
• Review daily sales and deposits of department; ensuring accuracy of staff deposits and paperwork
• Inspection of VIP guestrooms to ensure readiness for Guest’s arrival
• Inspection of public spaces for cleanliness and maintenance issues
• Enforce current and establish new Standard Operating Procedures
• Inspect rooms and update individual room statuses in the absence of the Housekeeping Manager

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Housekeeper
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The housekeeper is responsible for helping to achieve ongoing guest satisfaction and team goals through the maintenance and upkeep, cleanliness of rooms.
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Job duties and responsibilities include:
• To understand all standards of room/suite cleanliness
• To consistently clean assigned rooms/suites to the standards of cleanliness for The Blennerhassett Hotel
• Replenishing supplies
• Removing trash and dirty linens from rooms/suites
• Sweeping and vacuuming floors
• Reporting maintenance problems
• Spot cleaning walls, carpets, light fixtures, etc.

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Additional Responsibilities:
• Any other duties assigned by Supervisor

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Contact Human Resources
Please download employment application below and send completed form and resume to: Sherry Bell at hr@theblennerhassett.com
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Employment Application