The Blennerhassett Hotel 800.262.2536
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Careers

Thank you for your interest in joining our team! 
There are many employment opportunities at The Blennerhassett Hotel.

 

Front of the House

Start your day with warm hellos. Welcome and assist our guests at our hotel. We have many positions that offer the opportunity to interact with guests and develop your hospitality skills, including:

  • Bellman
  • Front Desk
  • Restaurant
  • Lounge
     

Heart of the House

From making beds to making dinners, teamwork is more than what we do, it’s why we come to work. Jobs in the heart of the house include:

  • Maintenance
  • Kitchen
  • Housekeeping
  • Security
  • Information Technology
     

Hotel Management

At The Blennerhassett, leadership means knowing everyone by their first name. Whether you’re a seasoned professional, entering the job market for the first time, or returning to the workforce, examples of leadership positions in our hotels include:

  • General Manager
  • Director of Operations
  • Human Resources Manager
  • Director of Food & Beverage
  • Controller
  • Director of Sales

 

Current Opportunities

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Sales and Catering Manager
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The Blennerhassett Hotel is currently seeking an energetic and experienced Sales and Catering Manager to generate sales and promote our premier banquet services. This position is responsible for selling, planning, and coordination of all aspects of private events, meetings, and catering functions.

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This position will:

• Gain a professional rapport within the community for the hotel.
• Offer hands on direction of the day to day sales activities for boutique hotel with a ballroom and meeting facilities.
• Pursue all opportunities for business by outside customer solicitation, and relationship building.
• Generate, plan, and coordinate catering opportunities and group events including private and corporate functions, meetings, parties, weddings, and other social events.
• Negotiate meeting room rental, guest room blocks, and function space.
• Review all sales contracts.
• Work closely with the executive chef to execute profitable and competitive private event menus that meet the client’s needs and expectations.
• Work closely with all other department managers in order to exceed client needs and expectations.
• Provide accurate forecasting and reporting of group sales.
• Assist the Director of Sales and Marketing in the development of budgets, projections, and plans for each market segment.

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Job duties and responsibilities include:

• Ability to work well with others and provide detailed weekly/monthly reports.
• A high level of professionalism, and a history of selling and prospecting.
• Proven record of independent, self motivated work habits, be customer service and detail oriented.
• A professional appearance.
• Strong direct sales skills, communication, organizational and time management skills, and be results oriented.
• Must possess drive and creativity.
• Ability to establish profitable and cost effective sales programs.
• Maintain sales awareness throughout property.
• Clear, concise written and verbal communication skills.
• Ability to sell concepts and ideas to management, peers, and employees.
• Provide leadership to position the property to achieve the mission.
• Experience making presentations in front of groups.
• BA/BS 4 year degree or foreign equivalency preferred.
• Position will be required to work a varied schedule that may include evenings, nights, and week-ends with some overnight travel required.
• Minimum of 3-5 years experience in catering and private dining sales preferably with a full service catering facility.

This position is a salaried position with a bonus plan. Benefits include medical, dental, and life insurance. Paid vacation is accrued after 90 days and available after 1 year of service.

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Guest Services Manager
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The Guest Services Manager is responsible for monitoring the daily operational performance of the front office and retail staff; ensuring to the hotel’s superior standards of service and its commitment to excellence. The Guest Services Manager serves as a role model for hourly associates and as a support person for the Director of Hotel Operations.
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The characteristics of the Guest Services Manager must include:
• A strong desire to serve all Guests; including interaction to solve problems with both the guests and companies well-being in mind.
• Strong coaching skills that effectively guide staff in meeting the needs of our Guests and fulfilling company standards
• Strong training skills that produce, maintain, and motivate multi-tasking individuals that create a strong cohesive team.
• Patience and the ability to remain calm under pressure.
• Strong communication skills, both verbal and written.
• Proficient knowledge of computers and internet.
• A friendly, approachable personality.
• Proficient mathematical skills with the ability to understand and manage department budgets.
• Flexibility in work schedule with commitment to being on-call

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Job duties and responsibilities include:

• Help to manage room inventory to maximize occupancy, ADR and RevPar
• Communicate with staff of all upcoming events and specials and establish operating procedures to ensure guest satisfaction
• Maintain staff schedules to maximize proficiencies and expand training
• Manage operating and re4tail inventories and make necessary purchases
• Perform routine appraisals and/or counseling sessions of the GSR and Retail staff.
• Help with the month-end/year-end closing procedures pertaining to inventory and expenses.
• Review the operational needs of the day; ensuring staff is completing necessary tasks
• Review guest arrivals and departures and ensure special needs and VIP status are performed
• Review daily sales and deposits of department; ensuring accuracy of staff deposits and paperwork
• Inspection of VIP guestrooms to ensure readiness for Guest’s arrival
• Inspection of public spaces for cleanliness and maintenance issues
• Enforce current and establish new Standard Operating Procedures
• Inspect rooms and update individual room statuses in the absence of the Housekeeping Manager

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Housekeeper
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The housekeeper is responsible for helping to achieve ongoing guest satisfaction and team goals through the maintenance and upkeep, cleanliness of rooms.
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Job duties and responsibilities include:
• To understand all standards of room/suite cleanliness
• To consistently clean assigned rooms/suites to the standards of cleanliness for The Blennerhassett Hotel
• Replenishing supplies
• Removing trash and dirty linens from rooms/suites
• Sweeping and vacuuming floors
• Reporting maintenance problems
• Spot cleaning walls, carpets, light fixtures, etc.

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Additional Responsibilities:
• Any other duties assigned by Supervisor

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Contact Human Resources
Please download employment application below and send completed form and resume to: Sherry Bell at hr@theblennerhassett.com
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Employment Application