The Blennerhassett Hotel 800.262.2536
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Careers

Thank you for your interest in joining our team! 
There are many employment opportunities at The Blennerhassett Hotel.

 

Front of the House

Start your day with warm hellos. Welcome and assist our guests at our hotel. We have many positions that offer the opportunity to interact with guests and develop your hospitality skills, including:

  • Bellman
  • Front Desk
  • Restaurant
  • Lounge
     

Heart of the House

From making beds to making dinners, teamwork is more than what we do, it’s why we come to work. Jobs in the heart of the house include:

  • Maintenance
  • Kitchen
  • Housekeeping
  • Security
  • Information Technology
     

Hotel Management

At The Blennerhassett, leadership means knowing everyone by their first name. Whether you’re a seasoned professional, entering the job market for the first time, or returning to the workforce, examples of leadership positions in our hotels include:

  • General Manager
  • Director of Operations
  • Human Resources Manager
  • Director of Food & Beverage
  • Controller
  • Director of Sales

 

Current Opportunities

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Front Desk Agent

Primary responsibilities are include but are not limited to:

• Checking-in/out guests including issuing and verifying room keys.
• Responsible for making room and event reservations; ability to negotiate the selling of guest rooms.
• Attending to guest questions and needs in a prompt and courteous manner.
• General oversight of hotel activity including answering inquiries pertaining to hotel services and amenities, shopping, dinner, entertainment, and travel directions.
• Communicate with housekeeping or maintenance staff when guests reports a problem.
• Ability to handle guest comments or complaints, using judgment sills to ensure guest satisfaction.
• Any other additional duties as assigned by management.

Minimum Qualifications:
Candidate must be able to operate basic office machines, be able to multi-task, pay attention to detail, be able to think proactively and have excellent communication and interpersonal skills with ability to interact with many types of personalities.

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Night Auditor

Primary responsibilities are include but are not limited to:

• Responsible for welcoming guests and making sure that their experience is memorable
• Responsible for check-ins and check-outs
• Process daily revenue reports
• Verifies cash & credit card transactions

Qualified individuals will possess solid basic accounting and math skills- comfortable with computer systems- excellent customer service skills- outstanding communication skills- good organizational skills- excellent attention to detail.  Prior Night Audit experience is strongly preferred. Job requires overnight shifts, as well as some weekends and holidays.

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AM/PM Server

Primary responsibilities are include but are not limited to:

• Responsible for quality guests’ experience
• Welcome and greet guests. Make all our guests feel special and let them know you’re there to personally take care of them
• Inform guests of specials and menu changes.
• Make specific beverage, appetizer, entrée, and dessert recommendations you genuinely feel your guests will enjoy
• Answer questions about our food, beverages and other restaurant functions and services.
• Take food and beverage orders from guests, enter orders in our point-of-sale system before taking item to the table.
• Deliver food and beverages from kitchen and bar to guests in a timely matter.
• Pre-bus tables between each course. • Perform side work during each shift as required by service station assignment.
• Complete opening and closing checklists.
• Maintain clean and stocked service and dining areas.
• Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service.
• Respond promptly and courteously to any requests.
• Provide proactive beverage and bread refills.
• Prepare final bill, present check to guest, accept payment, and process through the POS system.
• Return change to the guest quickly.
• Be ready and willing to assist fellow servers before they ask.
• Thank guests for their visit and invite them to return.
• Attends all scheduled employee meetings and brings suggestions for improvement.
• Notify manager-on-duty any time a guest is not 100% satisfied with their experience.

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Coffe Bar Barista

Primary responsibilities are include but are not limited to:

• Greets all customers with a friendly smile.
• Honors customers by providing quick, friendly, and personal service.
• Initiates dialogue and develops rapport with customers by learning their names, favorite drinks and food items.
• Generates customer satisfaction; responds appropriately to customer concerns.
• Communicates customer complaints/concerns to Manager.
• Accurately processes transactions through the POS and counts back change to customers.
• Answers the café telephone in a friendly manner using a professional greeting.
• Sells and serves baked goods and miscellaneous food items to customers.
• Maintains the highest level of standards for all product preparation.
• Adheres to all recipes and measurements.
• Produces superior product presentation.
• Educates customers on products and services.
• Provides top quality espresso shots for hot and cold beverages.
• Follows health, safety and sanitation guidelines for all products.
• Communicates with coworkers and management to solve problems and improve quality & service.
• Assists in the opening and/or closing of the café; a checklist will be provided.
• Initiates suggestive selling and sampling of products.
• Contributes to the profitability of the café by finding new methods of selling products.
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Minimum Qualifications:

• Communicate verbally with coworkers, management and guests.
• Read, count, and write to complete all documentation required.
• Handle multiple tasks at one time.
• Work successfully as part of a team, while under pressure.
• Operate and use all equipment necessary for operation.
• Move or handle merchandise.
• Work varied hours/days based on business needs.
• Frequently use hand and finger motions, handle or feel objects, and reach with hands and arms.
• Handle food and hot beverages.

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Please download employment application below and send completed form and resume to: hr@theblennerhassett.com.

Employment Application